Refund and Returns Policy

At R# Scents, we value your satisfaction and strive to provide high-quality fragrances. If you are not completely satisfied with your purchase, we offer a 14-day money-back guarantee.

Return Policy:

  • You can request a return within 14 days of receiving your order.
  • The fragrance bottle must be unused and in its original packaging.
  • To initiate a return, contact us via WhatsApp using the chat button on our website.
  • Our team will provide you with the return address where you need to send your parcel.

Refund Process:

  • Once we receive your returned item, we will process your refund within 1 to 2 business days.
  • The refund will be transferred directly to your provided bank account.
  • Shipping charges (if any) are non-refundable.

For any further queries, feel free to WhatsApp us anytime!

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